MGC twitter ShowMe Gaming blog

Governor Michael L. Parson

Jan M. Zimmerman, Chairman

Heather Richenberger, Interim Executive Director

How Do I Get on the Problem Gambling List?

A person may sign up at any of our Missouri Gaming Commission offices for lifetime exclusion with the option for removal from the Problem Gambling List in 5 years. You can apply online at: Disassociated Persons Online Application , or visit one of our offices located at each licensed Missouri casino property and fill out an application for placement on the Problem Gambling List during the hours of casino operation. Applications for placement on the Problem Gambling List can also be processed at the Missouri Gaming Commission Jefferson City office during standard business hours (Monday-Friday). Jefferson City office: (573)526-4080

The individual must submit a state/government-issued photo identification card and current photo to include in the application. The individual must complete the application of their own free will and not be under the influence of alcohol, controlled substances or prescription medication. Once enrolled, it is the responsibility of the individual to stay away from gaming areas of the casinos. The exclusion begins on the date of application for placement.

The individual may continue to receive mailings from the casinos for several weeks. If it is a direct marketing object and not a bill for a debt to the casino (ie: returned check, etc.), they can throw it away. Most of the casinos print their direct marketing campaigns several weeks in advance and warehouse them until the distribution date. It is not possible to remove the individual from pre-printed mailings, but their name will be removed from future mailings. Individuals on the Problem Gambling List have an obligation to notify the MGC if they continue to receive such mailings from casinos.